Promotions and Discount Codes:
SELECTED ITEMS ONLY - (all discount codes and offers are non-transferable). We reserve the right to withdraw any offer at any time.
International Tax-Free Shopping:
All orders with a billing and shipping address outside EU will automatically receive 20% VAT reduction. This will update automatically in the basket.
Click & Collect Orders - ID WILL BE REQUIRED ON COLLECTION
Taking in Deliveries.
Due to the value of our goods we do not allow safe place deliveries. Someone must be available to take your delivery in, or you will have the option to divert your order to a neighbour or a local drop shop. Please make sure you inspect your parcel for any external damages before you accept it from the courier. If the packaging is open or damaged please decline the delivery or request the courier to place a note stating the packaging is damaged and take a photo is possible. We can not accept any missing items claims if these steps are not taken.
Delivery times.
All delivery times are an estimated time of arrival. We can not guarantee exact delivery as we use 3rd party services, although we do have a 98.5% success rate that all orders arrive on or before the ETA.
1. Supplier identification
www.onudesignerwear.com is a site operated by Onu Clothing Limited.
We are registered in the United Kingdom under company number 09807878 and with our registered office and trading address at:
41 Drury Lane
Solihull
West Midlands
United Kingdom
B91 3BP
Our VAT number is 257 0124 28.
2. Privacy Policy & Cookies
Contract execution
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
Email newsletter
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt-out of these at any point and you can ask for personal data to stop being recorded at any time.
Cookies & monitoring
Monitoring is important for your consumers to understand what information you are collecting from visits. It is important that you stress the reasons why you are monitoring this traffic.
A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in our privacy policy.
We may monitor traffic to our site and collect the following information:
The reasons for this are:
Disclosure of personal data
We may disclose your personal data:
We may also disclose aggregate statistics about visitors to our website [customers and sales] in order to describe our services to prospective partners [advertisers, sponsors] and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
Customer privacy rights
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.
3. Product information
All of our products are authentic designer labels, that have been sourced from reputable suppliers.
4. Right to cancel
All customers have the right to cancel their orders under The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.
You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling-off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
5. Notices
All notices you send us must be sent to the contact details on this site which can be found here. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
6. Conclusion
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in.
